Working for a smaller company with a great team of technicians, allows her job as Operations/Office Manager to meet the needs and expectations of RCS’ valued customers. My goal is to effectively listen, communicate and address all requests and concerns of our clients. In meeting our goals and standards for RCS, Inc., Heidi manages administrative and technical operations day to day. She strives to meet Real Computer Solutions requirements of quality, efficiency, productivity and our number one priority, customer service.