Desk Side Support from RCS offers a comprehensive, by-your-side approach to IT assistance, and it includes all the usual support you’d receive from your own in-house IT department and more. We don’t expect everyone to be familiar with or even comfortable using every new technology; if they were, we’d be out of business. We’re here to help and educate, in plainspoken English, and if that takes a little bit of hand-holding, that’s alright. This isn’t your standard help desk support service — this is true, committed Desk Side Support from Real Computer Solutions.
Calls routed to RCS are taken immediately by live, locally-based technicians — never outsourced — who are fully dedicated to providing quick and effective solutions with personable service. We pride ourselves as much on our people-focused customer service as we do on our depth and breadth of technical knowledge and know-how. Your technical issues will be promptly solved, and your employees will enjoy support staff that understands and cares about their issues.