Desk Side Support

Fast, efficient, and reliable IT support for small business, commercial sized business and government agencies

Desk Side Support

Desk side support from RCS offers a comprehensive, by-your-side approach to IT assistance, and it includes all the usual support you would receive from your own in-house IT Department and more. We don’t expect everyone to be familiar with or even comfortable using every new technology; if they were, we’d be out of business. We’re here to help and educate, in plainspoken English, and will help teach employees till full understanding is met. This isn’t your standard help desk support service – this is true, committed desk side support in Washington DC, Maryland, and Virginia.

Calls routed to RCS are taken immediately by live, locally-based technicians – never outsourced – who are fully dedicated to providing quick and effective solutions with personable service. We pride ourselves as much on our people-focused customer service as we do on our depth and breadth of technical knowledge and know-how. Your technical issues will be promptly solved, and your employees will enjoy support staff that understands and cares about their issues.